Last updated: January 2025
Berry Babe (“we”, “our”, or “us”) operates the website berrybabe.com.au and provides real fruit ice cream products, event bookings, and related services.
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
By using our website, submitting a form, or interacting with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
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Name
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Email address
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Phone number
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Event details or booking requests
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Order and checkout information
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Any message or enquiry submitted through our forms
1.2 Automatically Collected Data
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed
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Time spent on the website
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Cookies and tracking data
1.3 Payment Information
If you purchase from us, payment details are securely processed by our payment provider (e.g., Stripe, WooCommerce Payments).
We do not store or have access to your full credit card details.
2. How We Use Your Information
We use personal information to:
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Process orders, payments, and bookings
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Respond to enquiries
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Provide customer support
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Send updates about your order or booking
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Improve website performance
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Improve our products and services
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Analyse website traffic and user behaviour
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Send occasional marketing emails (only if you opt in)
3. Cookies & Tracking Technologies
Our website uses cookies to:
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Improve your browsing experience
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Remember your preferences
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Analyse site traffic (Google Analytics or similar)
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Allow for cart and checkout functionality
You can disable cookies in your browser at any time, but some parts of the website may not function correctly.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties only when necessary, including:
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Payment processors
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Hosting providers
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Email marketing tools (if subscribed)
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Analytics services
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Event or booking systems (if applicable)
These providers only use your information to perform services on our behalf.
5. Data Security
We take reasonable steps to protect your information from:
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Loss
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Misuse
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Unauthorised access
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Disclosure
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Alteration
However, no method of online transmission is 100% secure.
6. Your Rights (Australia)
Under the Australian Privacy Act, you have the right to:
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Access your personal information
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Request corrections
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Request deletion (where applicable)
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Opt out of marketing communications
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Withdraw consent to data collection
To make a request, contact us at:
📩 Email: hello@berrybabe.com.au (or your real business email)
7. Email Marketing
If you subscribe to our newsletter or updates, we may send:
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Promotions
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Announcements
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Event updates
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New menu items or products
You can unsubscribe anytime using the link in the email.
8. Third-Party Links
Our website may include links to:
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Social media (Instagram, TikTok, etc.)
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External booking tools
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Partner services
We are not responsible for the privacy practices of third-party sites.
9. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with an updated date.
11. Contact Us
For questions about this Privacy Policy or your data, contact:
📩 Email: hello@berrybabe.com.au
📍 Location: Byron Bay, NSW, Australia (or your actual location)